Ordering & Payment
Smooth Ordering, Secure Payments, Hassle-Free Delivery – Global Marine Solutions!
Shipping Policy
Seawave Marine – Global Shipping, Trusted Delivery, Insured Items and Seamless Performance!
Return & Refund
Easy Returns, Fast Refunds, Customer Satisfaction Guaranteed With Seawave Maine
Order Tracking
Seawave Marine - Track Your Order in Real-Time, Sail with Confidence, and Receive with Ease!
Our Team
Driven by Expertise, Anchored in Trust, Committed to Excellence on Every Voyage.
Request Quote
Seawave Marine – Get a Tailored Quote, Expert Guidance, and Set Sail with Confidence.
Service Appoinments
Schedule Your Service Appointment for Expert Care, Reliable Maintenance, and Smooth Sailing Ahead.
FAQs
Find Answers to Your Questions, Gain Confidence, and Navigate Your Marine Journey with Ease.
Seawave Marine – Standard Operating Procedure (SOP)
Customer Inquiry
- Respond promptly to customer inquiries via email, phone or website livechat.
- Provide detailed information on product availability, pricing, and shipping options.
Order Placement
- Confirm product selection and Provide shipping Information.
- Issue an Official Quotation and request customer confirmation.
Payment Processing
- Issue Invoice and Accept payments via bank transfer and approved financing options.
- Verify and confirm payment before proceeding with order fulfillment.
Order Fulfillment
- Prepare items for shipment with secure and protective packaging.
- Coordinate with trusted global freight carriers for dispatch.
Shipping & Tracking
- Provide the customer with Shipping Documents for customs, tracking number and estimated delivery time.
- Monitor shipment progress and resolve any transit issues.
Returns & Refunds
- Accept returns within 14 days for unused products in original condition.
- Process refunds after product inspection and approval.
Customer Support
- Maintain communication with customers throughout the process.
- Address inquiries, concerns, and follow-up requests professionally.
Contact Info
- Phone:+49 1633 510593
- Email:sales@seawavemarine.de
- Service Dep: service@seawavemarine.de
- Account Dep: account@seawavemarine.de
- Website: https://seawavemarine.de/contact-us
- Working Days/Hours:Mon – Fri / 9:00AM – 8:00PM
VAT: DE 326878499