Data Protection

Data Protection & Privacy Policy

Your Privacy. Our Responsibility.

At Seawave Marine, protecting your personal and business data is a core part of how we operate.
With years of experience in the international marine-engine trade, export documentation, and logistics coordination, we understand that trust and transparency are vital.
This policy explains how we collect, process, and protect your information when you visit our website, request quotations, or purchase engines, generators, and marine equipment from us.

1. Data Controller / Contact

Seawave Marine
Achtern Sand 17 a
22559 Hamburg, Germany
VAT ID: DE 326 878 499 · HRB 159586 – District Court Hamburg
service@seawavemarine.de   +49 1521 8750352

2. Data We Collect and How We Use It

2.1 Customer & Business Data

When you contact us, request a quote, or place an order, we collect:

  • Name, company name, billing and delivery address
  • Contact information (email, phone number)
  • VAT number, payment reference, or bank details (for invoice and wire transfers)
  • Product details (engine model, serial number, specifications)
  • Delivery information (destination port, forwarder, Incoterms)

We use this data to:

  • Prepare quotations and process orders
  • Arrange payment and delivery logistics
  • Register warranties with manufacturers
  • Generate export and customs documents (invoice, packing list, certificates)
  • Provide technical and after-sales support

2.2 Website & Technical Data

When visiting our site, we automatically collect:

  • IP address, browser type, and device information
  • Pages visited and session duration
  • Cookie consent preferences

We process this data to maintain website security, improve usability, and analyse performance.

3. Legal Basis and Data Retention

Your data is processed under the following legal bases:

  • Contractual necessity: To fulfill your orders and provide services.
  • Legal obligation: To comply with accounting, tax, and export-control laws.
  • Legitimate interest: To improve customer service and protect against fraud.
  • Consent: When subscribing to newsletters or accepting non-essential cookies.

Data is stored only as long as required:

  • Orders and financial records — up to 10 years (per EU tax law).
  • Website logs — up to 2 years for security and analytics.
    After expiry, data is deleted or securely anonymised.

4. Data Sharing and International Transfer

To deliver products globally, we may share limited data with:

  • Manufacturers for warranty registration and quality assurance.
  • Freight forwarders, customs agents, and insurance providers for shipment processing.
  • Authorized stock-holder warehouses and dealers for direct dispatch from the nearest location.

When transferring data outside the EU/EEA (e.g., to the U.S. or Asia), Seawave Marine applies the EU Standard Contractual Clauses or other approved safeguards to ensure full GDPR compliance.

5. Your Rights Under GDPR

You have the right to:

  • Access a copy of your personal data.
  • Request correction or deletion of inaccurate data.
  • Restrict or object to certain processing.
  • Request data portability (where applicable).
  • Withdraw consent at any time (for newsletter or cookie settings).

To exercise your rights, email service@seawavemarine.de with your request. We will respond within the legal timeframe, normally within 30 days.

6. Cookies and Tracking Technologies

Our website uses essential cookies for secure functionality and navigation.
Optional analytics cookies (such as Google Analytics) may be used only with your consent.
You can change your cookie settings at any time through your browser or via our cookie banner.

7. Data Security

We apply strong technical and organizational measures to protect all personal data:

  • SSL-encrypted connections (HTTPS)
  • Restricted server access and user authentication
  • Encrypted data storage and regular backups
  • Ongoing staff training and GDPR awareness

As a marine-industry supplier managing sensitive trade documentation, Seawave Marine treats all customer data with the same level of diligence applied to export and warranty paperwork.

8. Policy Updates

We may update this Privacy Policy to reflect new legal or operational requirements.
The most current version will always be available on our website at
www.seawavemarine.de/privacy-policy.
Material changes will be communicated through a site banner or direct email (where applicable).

9. Supervisory Authority

If you believe your data has been processed unlawfully, you have the right to contact the local data-protection authority:

Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI)
Website: datenschutz.hamburg.de

Our Commitment

Seawave Marine handles your information with care, confidentiality, and professionalism.
We process only what is necessary — never sell or misuse your data — and ensure every transaction and document is handled under strict European privacy standards.